Did you realize that you can benefit potential patients and your healthcare professional simultaneously just by creating a short, truthful review online?
Given that an increasing number of people rely on online reviews in selecting a healthcare practitioner, simply sharing your experiences can compel someone to finally attain the help they require. Additionally, you can facilitate your hearing care provider to deal with any issues that could augment the practice—in turn ensuring a positive experience for future patients.
Are you ready to make a difference? Listed below are four additional reasons why you should review your hearing care professional on the web.
1. It’s simple to write a review online
Many hearing care providers have a website with a page focused on reviews, and this is the best place to start. Simply navigate to the website, find the review page, and submit a brief review directly on the website—all in less time than it takes to make a cup of coffee.
2. You can help people finally seek the help they need
As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will trust web-based reviews as much as personal recommendations.
That means 8 out of 10 people will consider your review as seriously as a personal endorsement. So if you had a pleasant experience, posting a positive online review is hands down the best way to get the message out, assisting other people to get the same high quality of care.
3. You can help construct a fair picture of the practice
Research shows that people are significantly more likely to submit reviews after a bad experience than after a positive one. This produces a negativity bias that can present the practice in a bad light.
No one is perfect—and no healthcare practice is either. Regardless of whether the negative reviews are justified or not, they will likely get submitted. And if the positive experiences go undocumented, this will create a distorted picture. If you are convinced the practice deserves a good reputation, you can help them out by publishing a positive review.
4. You can help your hearing care provider enrich the patient experience
We promote truthful, respectful reviews, without regard to whether those reviews are positive or negative. However, we also think that making an attempt to remedy issues privately is the best place to start.
If you’ve had a negative experience, it’s almost always best to first contact the practice privately. More often than not, the issues can be remedied whereby both parties are pleased. Although, if the issues were not resolved to your satisfaction, you may believe that your negative experience must be shared.
If that’s the case, in the name of honesty, you may want to post respectful recommendations that can help the provider enhance the patient experience. This ultimately helps the practice and brings about a more rewarding experience for future patients.